This username is the main FTP account for your hosting account. Please Note: By default, we set you up with a username/password sent to you in your Welcome email. Please check your Welcome email for your server's hostname.ĭropdown: FTP-SSL (Explicit AUTH TSL) (secure) or FTP (File Transfer Protocol (non-secure) Note: Your Server (server's hostname) below may differ from. Click the Open Connection icon ( Globe with a + sign), and a new window will appear.Įnter the following information (see below). First, a new screen will appear, giving you the option to Open Connection. Once you have downloaded and installed Cyberduck, you'll want to open Cyberduck on your computer. It will have the word Welcome! in the message subject: If you do not have your welcome email or forgot your information, you can retrieve that email in our secure client area. You will need this information to continue to follow this tutorial. The welcome email we sent you after completing your order at PeoplesHost will contain your FTP account details, hostname, username, and password. Related Article : How to Connect to FTP with CoreFTP Related Article : How to Connect to FTP with FileZilla Alternatively, you can log into cPanel and use File Manager to manage your site's files. You may see the following errors in your output log (see below). We highly recommend trying to connect while on your home network. If you attempt to connect via FTP while on a work network, your workplace's firewall may block you. Cyberduck is also an Open Source FTP client and can be downloaded here. We recommend Cyberduck to customers using computers or laptops running Mac OS, and it can also be used on Windows computers. You will need an FTP client to connect to your server at PeoplesHost via FTP (File Transfer Protocol).

Cyberduck ftp mac